Pivot Terms of Use

Effective Date: July 19, 2025

Welcome to Pivot! These Terms of Use ("Terms") govern your use of our website located at thepivotway.com (the "Site"), along with any related products, services, digital downloads, coaching, or communications provided by Pivot ("we," "us,\" or "our").

By accessing or using the Site or any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please stop using our services.

1. General Disclaimer

All content provided on this site is for informational and educational purposes only. Nothing on the site or in our products is intended to be a guarantee of results or legal, career, financial, or professional advice. You are solely responsible for how you use the information provided.

2. Eligibility

To access our services, you must be at least 18 years old or have the permission of a legal guardian. By using this site, you represent that you meet this requirement.

3. Intellectual Property Rights

Everything on this site—our logo, brand name, Playbook, case study templates, guides, videos, copy, and course materials—is the intellectual property of Pivot and is protected by copyright, trademark, and other intellectual property laws.

You may:

  • View and download content for personal, non-commercial use only.

You may not:

  • Copy, share, resell, republish, or otherwise distribute our content without express written permission.
  • Claim ownership of any part of our materials or content.
  • Use our name, logo, or materials in a way that implies endorsement or affiliation.

If you'd like to license our materials or collaborate, please contact us for permission.

4. Digital Products & Downloads

All sales of digital products (including but not limited to the Pivot Playbook and any downloadable templates, guides, or resources) are final. No refunds will be issued unless required by law or unless explicitly stated in the product description.

You are granted a single, non-transferable license to use the materials for your personal use only. You may not share files or login information with others.

5. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Use our site or materials to spam, hack, or interfere with others' use.
  • Upload or transmit malicious code or harmful content.

We reserve the right to restrict, suspend, or terminate your access to the Site at our discretion, without notice, if you violate these Terms.

6. Payment Terms

All prices are listed in U.S. Dollars unless otherwise noted. We reserve the right to change pricing at any time. Payments are processed through third-party services and subject to their terms and policies.

You agree to provide accurate payment and contact information, and you authorize us to charge your payment method for purchases made.

7. Refund Policy

Due to the digital nature of our products and services, all sales are final unless otherwise noted. If you have issues accessing your materials, please contact us at support@thepivotway.com.

8. Affiliate Links and Testimonials

Some content may include affiliate links. This means we may earn a commission (at no extra cost to you) if you purchase through our links. We only recommend tools and resources we genuinely believe in.

From time to time, we may share testimonials or success stories. These are not guarantees of what you will experience. Your results depend on your own effort, background, and context.

9. Limitation of Liability

To the maximum extent permitted by law, Pivot and its team shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pivot and its affiliates, employees, and contractors from and against any claims, liabilities, damages, costs, and expenses arising from your use of the Site or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the Site at any time and for any reason, including but not limited to a violation of these Terms. Upon termination, you must stop using all materials obtained from us.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we'll revise the "Effective Date" at the top of this page. Continued use of the Site after changes means you accept the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at:

  • 📧 support@thepivotway.com
  • 🌐 thepivotway.com